The Magento 2 Feedback extension enhances customers experience by adding the ‘Feedback’ button and a fully functional feedback form on every page of the website. The store owner can also set Custom Questions with a different type of design for customer feedback. Customer Feedback extension helps store owner to understand customers’ needs about your store and also share product reviews. Set the Feedback button in the left or right position of your page.
Enable/Disable From Backend
Easy To Taking Business Decision
Improve Customer Satisfaction
Allows Customers To Write Feedback
Feedback Analytics From Backend
Improve Your Business Strategy
Information To Other Consumers
SMAC Feedback a better way to engage and retain customers
The Magento 2 Feedback extension is a customer rating system where merchants can get feedback and reviews about what the customer thinks of the products and company services. The Magento 2 Feedback extension ensures that the Merchants can keep controlling the spread of the customer reviews on the internet.
Companies can increase the satisfaction of the customers as their feedback can be used commercially for the recruitment of new customers. Many clients are looking for references from other buyers with information about the store reliability before they are making the purchase.
Features of Feedback Extension
Magento 2 Feedback Module is a handy extension for collecting valuable feedbacks from your store customers. The Feedback Module also allows visitors to give their suggestions and feedbacks in a stylish and elegant manner.
- Feedback about your store helps you improve formulating your business strategy.
- Provides a fully Customizable interface from the backend that is easily manageable.
- Customize Rating icons, questions. You can choose from Star and Smiley.
- Admin can view customer’s feedback in the backend.
- Works with the latest versions of Magento 2.
- Ability to Enable/Disable extension from the backend.
- Comes with complete Documentation.
- Easy and Fast configuration.
Merchants can increase the credibility of their stores, as a great majority of customers are likely to place orders after reading feedback. With the installation of the additional Feedback extension, you can avail the following benefits.
- Allow your customers to post their loyal thoughts about products and services in the form of testimonials.
- Customer Feedback module is useful to increases the conversion rate of your online business, as the new visitors trust your store after reading your customers opinion.
- Your satisfied customers become your brand ambassadors by endorsing your products or services in feedback.
SMAC Feedback Module provides the different type of Analytic on Customer Feedback from the backend.
The Feedback Module also allows the user to apply sorting or filtering on customer feedback.